At Stay Island, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an inquiry, make a booking, or communicate with us.
We may collect personal information that you voluntarily provide through our website, including your name, email address, phone number, country, travel dates, destination preferences, number of guests, and any other details submitted through contact forms, inquiry forms, booking forms, or newsletter subscriptions.
We may also collect non-personal information such as your browser type, device information, IP address, pages visited, time spent on the website, and general usage data to help us improve our website performance and user experience.
The information we collect may be used to respond to your inquiries, process booking requests, provide travel-related services, send confirmations or updates, personalize your experience, improve our website, and communicate promotional offers or travel updates where you have agreed to receive them.
We do not sell, rent, or trade your personal information to third parties.
We may share necessary information with trusted service providers, travel partners, hotels, transport providers, tour operators, or payment processors only when required to complete your booking or provide requested services.
We may also disclose information when required by law, regulation, legal process, or government request.
Our website may use cookies and similar technologies to improve browsing experience, analyze website traffic, remember user preferences, and support marketing activities. You can choose to disable cookies through your browser settings, but some parts of the website may not function properly.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites such as hotels, airlines, travel partners, social media platforms, or payment gateways. We are not responsible for the privacy practices, content, or security of these external websites. We recommend reviewing their privacy policies before providing any personal information.
With your consent, we may send you travel offers, newsletters, destination updates, and promotional content. You may unsubscribe from marketing emails at any time by contacting us or using the unsubscribe option provided in the email.
You may request access to the personal information we hold about you, ask us to correct inaccurate information, request deletion of your data, or withdraw consent for marketing communications.
Our website and services are not intended to collect personal information from children without the consent of a parent or guardian. If we become aware that such information has been collected, we will take steps to delete it.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or website practices. Any updates will be posted on this page with the revised effective date.